QUALITY GUARANTEE

Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our return period lasts for 90 days upon delivery of orders. To be eligible to return, an item for a refund, less than 90 days must have gone by since the delivery of your purchase. To complete your return, we require a receipt or proof of purchase.

If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.

When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.

If you would like to receive a replacement for an item that was damaged upon arrival, please indicate so in the email. AZWares strives to provide the highest quality customer service, and so long as the item remains in stock, a replacement will be provided to you.